Reference

Terms and Conditions for Your terbang128 Account

These terms set out what you agree to when you open and use a terbang128 account, including how deposits through DANA, OVO, and GoPay are handled and what we expect from both sides.

Account eligibility applies by regionDANA, OVO, GoPay wallet terms includedAccount suspension rules clearly statedWithdrawal verification steps applyTerms updated when policy changes

Explore the Lobby Read FAQ

HOW WE HANDLE POLICY

Account Security and Policy Commitments

We apply consistent account rules to every registered user, and we document how those rules are applied. If your account is suspended, you will receive a notification with the reason and the steps available to you. We do not share your registered wallet details — DANA, OVO, or GoPay — with third parties outside of what is required to process your transaction. Account data is retained for as long as your account remains active and for a defined period after closure, in line with standard operator practice.

Wallet Data Handling

Your DANA, OVO, or GoPay details are used only to match and process your deposit or withdrawal. They are not stored in plain text or passed to unrelated third parties.

Account Suspension Notice

If we suspend your account under these terms, we send a written notice explaining the reason. You can request a review through live chat or email within the stated period.

Data Retention Period

Account records are kept for the duration of your active account plus a standard post-closure window. You can request a summary of data we hold by contacting support.

Terms Change Notification

When we update these terms, we post the revised version on this page with a note of what changed. Continued account use after that point counts as acceptance of the new version.

What These Terms Actually Cover

terbang128 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on terbang128, you accept these terms in full. They cover how your account is created and verified, how wallet deposits via DANA, OVO, and GoPay are processed, and how withdrawals are reviewed before funds reach your wallet. Each deposit method has its

1
own clearing path — DANA and OVO transfers are matched against your registered account number, while GoPay payments are confirmed through your linked mobile number. If any detail in your account does not match the wallet used, the transaction may be held for manual review. These
2
terms also address account suspension: we reserve the right to suspend access if activity appears inconsistent with the account registration or if we detect multiple accounts tied to the same wallet. Accounts in Bekasi and Tangerang are subject to the same verification rules as all other
3
registered accounts. Eligibility to access the platform depends on local law, and nothing in these terms creates a right to access where local law does not permit it. We may update these terms at any time; continued use of the account after an update means you
4
accept the revised version.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you believe a decision about your account was made in error, you can contact us directly. We handle terms-related queries through live chat, email, and our account help line. Response times vary, but we aim to address policy questions within one business day.

Team online

Live Chat

Open the chat icon while logged in to raise a terms or account query directly. This is the quickest path for wallet-related disputes or account access questions.

Email Support

Send a detailed account query to our support address. Include your registered wallet number — DANA, OVO, or GoPay — so we can locate your account quickly.

Account Help Centre

The help centre covers common terms questions: withdrawal holds, account suspension reasons, and how to request a review of a blocked transaction.

Common Questions About These Terms

These are the questions we get most often about how our terms apply to real account situations — from wallet deposits to account closures.

The core account terms apply equally regardless of whether you deposit via DANA, OVO, or GoPay. Each wallet has its own confirmation step, but the account rules themselves do not change by payment method.

We hold the transaction for manual review. You will need to contact support with your registered account details so we can verify ownership before the transaction is processed or returned.

Yes. We can suspend or close accounts if we detect activity that breaches these terms, such as multiple accounts linked to the same wallet. You will receive a notification explaining the decision.

Contact our support team through live chat or email and include your registered wallet number. We will confirm what account data we hold and provide a summary within a reasonable period.

We post updates directly on this page. We aim to note what has changed at the top of the page. Continuing to use your account after any update means you accept the revised terms.

Yes. Access depends on local law and is available only in eligible regions where local law permits. Nothing in these terms creates a right to access the platform where it is not permitted.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoTerbang128 Glossary InfoLegal InfoTerbang128 Banking

Terms and Conditions for Your terbang128 Account

Account Security and Policy Commitments

Wallet Data Handling

Account Suspension Notice

Data Retention Period

Terms Change Notification

How to Reach Us About These Terms

Live Chat

Email Support

Account Help Centre

Common Questions About These Terms

01 Do these terms apply differently depending on which wallet I use?

02 What happens if my wallet number does not match my account registration?

03 Can terbang128 close my account under these terms?

04 How do I request a copy of the data held on my account?

05 Will I be notified before the terms are changed?

06 Does access to terbang128 depend on where I am located?

Terms & Conditions

Related pages

Related pages