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What the Rules Look Like at terbang128

These terms govern how your account works, how wallet transactions via DANA, OVO, and GoPay are handled, and what you can expect from us in return. Access to the platform depends on local law and is available only where permitted in eligible regions.

Account TermsDANA, OVO, GoPay Wallet RulesData HandlingJurisdiction NoticeYour Rights
terbang128 What the Rules Look Like at terbang128
LEGAL CONTACT PATHS

Reach Us About Policy Questions

If you have a question about how these terms apply to your account, or you need to raise a dispute about a wallet transaction, our support team handles those directly. Use the channel that works best for you — we respond to account and policy queries through the options below.

Live Chat Open the chat widget inside your account dashboard. Policy and wallet dispute queries are handled here with full account context already visible to the agent.
Email Support Send detailed legal or data-related requests to our support email listed in your account settings. Include your account ID and the wallet used — DANA, OVO, or GoPay.
Account Help Centre The Help Centre inside your account covers common policy questions, including how to request data access, how to update contact details, and how wallet refunds are processed.
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

Your account security and the handling of personal data are not afterthoughts here. Every section below reflects how terbang128 actually operates — not a copy-paste policy block.

Data Storage and Retention

Account data, including wallet details for DANA, OVO, and GoPay, is stored with encryption. We retain transaction records for the period required by our operating obligations, then delete or anonymise them.

Cookie and Tracking Policy

We use session cookies to keep your account login active and analytics cookies to understand how features are used. You can adjust cookie preferences through your browser settings at any time.

Account Security Practices

Login is protected by OTP verification sent to your registered mobile number. If a login attempt comes from an unrecognised device, your account is held pending your confirmation before access resumes.

Requesting Changes or Access

You can request a copy of the data we hold on your account, or ask for corrections, by contacting support with your account ID. We process those requests through the live chat or email channel.

Common Questions About These Terms

Below are the questions we get asked most about account terms, data rights, and how policy decisions are handled. If your question is not here, open the live chat from your account.

Yes — the core account terms apply regardless of which wallet you use. Each wallet also carries its own provider terms, which operate alongside ours when you transact.

Yes. Contact support with your account ID and request a data summary. We will provide details of what we hold, including transaction records linked to your registered wallet.

When an account is closed, we retain transaction and identity records for the period our operating obligations require, then delete or anonymise the data in line with our retention schedule.

We notify you via the email address or contact detail registered on your account when material changes occur. Continuing to use the platform after that notice counts as acceptance of the updated terms.

Access depends on local law and is available only in eligible regions where this type of service is permitted. Check whether your location falls within a permitted region before opening an account.

Open the live chat from your account dashboard and provide the transaction reference, the wallet used — DANA, OVO, or GoPay — and the date. Our team will investigate and respond with the outcome.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.