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How terbang128 Handles Your Personal Information

This privacy policy explains exactly what data terbang128 collects when you open an account, fund it via DANA, OVO or GoPay, and use the lobby — and how we keep that information secure.

Account data protectionDANA, OVO, GoPay wallet securityCookie and device data clarityYour right to access or delete data
terbang128 How terbang128 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about your data, want to update your account details, or need to submit a data request, our support team can help. You can reach us by live chat, email or through the in-app help centre — whichever works best from your device. We aim to acknowledge data-related requests promptly and follow up with a resolution through the same channel you used to contact us.

Live Chat Open the chat widget on any page to speak with our support team directly about your account data or privacy questions.
Email Support Send your data request or privacy concern to our support email address. Include your registered account details so we can locate your record.
In-App Help Centre From your account dashboard, tap Help to access the privacy request form. Useful when you are on mobile and prefer a structured submission path.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Security and data hygiene are part of the same account experience. From the moment you link a wallet to the moment you close a session, the following practices apply across your terbang128 account. Each area below reflects how we approach data responsibility — not as a compliance checkbox but as something your account actually depends on.

Payment Data Isolation

Your DANA, OVO or GoPay credentials are never stored on our servers. Payment tokenisation means only a transaction reference, not your wallet login, is held in your account record.

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage cookie permissions through your browser settings at any time.

Account Security Layer

Each login triggers an OTP verification step sent to your registered contact. Unrecognised device access prompts an additional confirmation before the session is allowed to proceed.

Data Retention and Deletion

We keep your account data while your account is open and for a defined period after closure. Deletion requests for inactive accounts are processed subject to applicable rules in your eligible region.

Common Questions About Your Privacy on terbang128

These are the questions we hear most often from account holders about data, cookies, wallet privacy and how to make changes. If your question is not covered here, use the live chat or email support paths listed above.

We collect your name, email address, contact number and the wallet you use — DANA, OVO or GoPay. Device and session data is also logged automatically to secure your login.

We share data only with payment processors like DANA, OVO and GoPay, and only what is needed to complete your transaction. We do not sell your personal data to any third party.

Submit a data access request through live chat or email. Include your registered account details and we will respond through the same channel with the information we hold.

Yes. Deletion requests for closed or inactive accounts are accepted and processed subject to applicable rules in your eligible region. Contact support to begin the process.

Session cookies keep your account active during a visit. Preference cookies save lobby settings. You can adjust or clear these through your browser or device settings at any time.

No. We use payment tokenisation, so only a transaction reference is stored — not your wallet login credentials. Your e-wallet account remains fully under your own control.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.